LONGCHIMNEY FARM COTTAGES - BOOKING TERMS AND CONDITIONS
These Booking Conditions contain important information and set out contractual terms and conditions which apply to the booking you make with Long Chimney Farm Cottages Limited. These booking conditions include some exclusions and limitations of liability and it is therefore important that you read them carefully
BOOKING
Your reservation will be accepted upon payment of a deposit of 40% of the holiday cost this will be confirmed online. The balance will be payable any time up to 8 weeks before the start of the holiday. If booking within 8 weeks of the intended holiday date, the whole cost is payable upon booking. Non payment by the due date may be treated as a cancellation. If it is then the deposit will be forfeit. No booking shall be deemed to have been made until a booking form and remittance is received and confirmed. In the event of late booking the Booking Form must be handed to the owner on arrival.
Force Majeure
We shall not be liable for any breach of any of its obligations to you under the Contract or for any additional cost or expense where such breach, cost or expense is wholly or mainly due to circumstances outside our reasonable control.
Severance
If any provision of this Agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement.
Third parties
For the purposes of the Contracts (Rights of Third Parties) Act 1999 and notwithstanding any other provision of this Agreement this Agreement is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.
Distance Selling Regulations
You may cancel your contract with us at any time up to the end of the seventh working day from the date our contract is formed. You do not need to give us any reason for cancelling your contract and this is conditional upon the notice being in writing and received by us within 7 days of the contract being formed. If you enter into a contract with us less than 7 days before your stay begins then your right to cancel the contract with us in accordance with this clause ends as soon as you arrive at Long Chimney Farm
Method of Payment
Credit Cards Only Please.
Payment can be made by any of the Credit or Debit Cards detailed below. We do not charge a commission for credit card payments.
We accept Visa, Mastercard, Maestro, Switch, Solo, Visa Delta, Visa Electron
CANCELLATION/INSURANCE COVER
In the event of a cancellation at any time the deposit is forfeited. If cancellation occurs within 8 weeks of the start of the holiday we will endeavour to re-let the cottage less a administrative charge of �75.00 but if unsuccessful you will forfeit the balance of the holiday cost . You are advised to take out cancellation insurance to cover this possibility.
Holiday Cancellation & Personal Insurance is available, please see Pavey on links page.
FITNESS ROOM / SAUNA
There is a small charge for the sauna to cover power and towels, guests must be over 16 years of age to use this facility. Payment to be made localy.
CENTRAL HEATING
Central Heating is included morning and evening which is 7.am.- 10.30.a.m. & 4.30 p.m. - 11.45 p.m. daytime heating is available at no extra cost.
ARRIVAL AND DEPARTURE
Your cottage will be available from 4 p.m. on the day of arrival. Please vacate the cottage by 10:00 am on the day of departure. Please advise us if you intend to arrive after 6 p.m.
MAINTENANCE / RIGHT OF ENTRY
We reserve the right of entry to the property at reasonable times to carry out any necessary repairs and maintenance or to inspect the property.
GUESTS
Occupation of the cottage and use of the facilities limited to guests named on the booking form. Should you wish to make alterations to the names or numbers of guests please ensure that you have our prior permission. We may refuse entry to the entire party if you fail to observe this or any other booking conditions. The person signing the booking form certifies that he or she is authorised to agree the booking conditions herewith for and on behalf of all other members of the party. The person signing the booking form must be an adult member of the party 18 years of age +. We provide cot / high chair free of charge for children aged 2 and under. Furniture may NOT be moved without prior permission of the owners..
PETS
Pets are allowed at the owners discretion, except for guide dogs or hearing dogs and this must be by prior arrangement. Our policy regarding pets is due to livestock in our surrounding fields, and is not discriminatory to pet owners in any way. PLEASE DO NOT FEED OR THROW STONES FOR OUR PETS EVEN THOUGH THEY MAY ENCOURAGE YOU TO DO SO. - Thank You.
DAMAGE / BREAKAGES / LOSS / CARPETS/HIRERS OBLIGATIONS
Breakages/ Damages Loss/ Carpet Damage, MUST be reported immediately to the owners, FOR CARPET STAINES A BOTTLE OF CARBONATED WATER CAN BE FOUND UNDER THE SINK, PLEASE POUR ON IN QUANTITY ON RED WINE OR VOMIT TO AVOID PERMANENT STAINING, PLEASE ADVISE US OF CARPET STAINING ASAP AS OUR CARPET CLEANING COMPANY CAN CLEAN THE CARPET WITH THE APPROPRIATE CHEMICALS, DO NOT LEAVE IT, Broken items MUST be replaced by the hirer with similar or advised to the owner to enable this to be done at replacement cost to the hirer, attention to this condition would be appreciated. If you lose your key a charge will be made to replace it and the fob. We do not normally charge for minor accidental damage and breakage. To authorise the owner to deduct from the hirer's debit/credit card as payment for damages or extra cleaning / breakages not declared at the time or on the Hirer's departure in accordance with the above.
LINEN
We provided linen and bathroom towels they must not be removed from the property. Please remember to bring your own beach towels. A change of linen will be provided for bookings two weeks or more. Cot linen is not provided, although emergency supply may be provided.
CLEANING / COMPLAINTS
Cottages are cleaned and inspected between lets. On arrival please notify us of defects within 24 hrs, failing which you are deemed to accept the condition of the property. By accepting our terms and booking conditions the client has agreed to leave the property including the Hob, Oven, Grill , Carpets and all kitchen appliances in the same clean and tidy condition at the end of the rental period as at the beginning.
PARTY BOOKINGS
Bookings from persons under the age of 25, or groups where the majority of the members are under the age of 25 are not normally accepted but consideration will always be given on receipt of full details. This policy is not to be discriminatory, but is to merely to protect our property.
PATIO/ BBQ
Garden furniture and BBQ equipment must not be removed from the premises. The BBQ MUST be left in a clean condition as found at the start of your rental period. A charge of £25.00 be made to reinstate the Weber BBQ to a clean condition if this is not done.
AT THE END OF YOUR STAY
Return the cottage key to the key rack, any breakages or damage must be reported prior to departure.
SWIMMING POOL
See Pool Rules
DISCLAIMER
All reasonable efforts have been made to ensure the safety of our guests (see Rules of the Pool). We cannot accept responsibility for injury sustained to our guests or members of their party or damage to their vehicles or other belongings. Although not a working farm, we do have horses, which may appear to be friendly but can be unpredictable. Please do not allow children to stray unaccompanied on the owners property. No responsibility will be accepted for injuries sustained to our guests and members of their party in this respect.
Smoking
Our Cottages and Facilities are strictly non smoking.
General Safety
While on the premises you are asked to observe the regulated driving speed, walking pace or less. Young children and animals are on site. please read "Fire Safety Notice" in the cottage information/welcome book. Familiarise yourself and your party with the exit route in case of fire.
Our cottages have hard wired smoke alarms in each cottage. This will ring in both cottages in the event of fire in either cottage.
A first aid kit can be found in the kitchen cupboard marked appropriately.
CLEANING / DAMAGE CONDITIONS
The Damage & Cleaning Sections of these conditions are to ensure that the high quality clients expect on arrival are maintained. Extra cleaning will be charged.
The contract is made on the terms of these booking conditions and is deemed to be made at Longchimney, Beech Tree Lane, Salcombe Regis, Devon EX10 0PE. The Contract
will be governed by English Law subject to the exclusive jurisdiction of the English Courts.
These Booking Conditions supersedes and cancels all previous issues. |
